General Terms of Use
I. Use of the Site
By using our website, you agree to the following terms and conditions, which we may change from time to time. We take the knowledge of what is described naturally, and failure to read it should not be the basis for any reference. The commonly used terms used in this document (such as link, website, website, website, mail, etc.) are not explained separately, as we consider them to be part of the Hungarian Internet language and take the meaning of such terms naturally, as they are essential for using the Internet. weave.
The terms and conditions apply to pszichoteam.hu, which is the property of Queen Molnár Emese EV and this company is also responsible for the operation of the site.
II. Information on the portal
The pszichoteam.hu, website contains a number of information materials, such as articles, internet and other links, tools, images, multimedia materials and advertisements. The information, articles, and advice on this site are public to help you understand certain complaints, but you should always consult your doctor or contact your local emergency department immediately in an emergency.
Please note that our information is intended for adults and teenagers under parental control, however, we make no warranty whatsoever with respect to any information contained on this website.
It is also your responsibility to properly interpret the information we provide to you on our websites.
III. Operation and regulation of the portal
The pszichoteam.hu, It operates in Hungary; maintenance is also carried out here. As the pages can be visited from other countries as well, we consider it essential that by visiting our pages, our Users also express their agreement with the regulations in force in Hungary. The information on our site may not be valid in other countries. Their use or reading may be prohibited in some locations. We are not responsible for anyone accessing our pages from a location and using information we find where and how it is prohibited by local law.
ARC. Other provisions
Any behavior that is in conflict with current Hungarian or EU legislation is prohibited on the psychoteam.hu website. Pszichoteam.hu has the right to monitor the activities of the portal and users and, if necessary, to delete the infringing or inappropriate activity (registration, post, etc.). In case of detection of a serious violation of the law, pszichoteam.hu will contact the competent authority and is entitled to provide the registration (personal) data of the affected user to the authority.
The pszichoteam.hu, is not responsible for the information displayed on its pages or for any other damages resulting from your visit to its pages.
The user of the pszichoteam.hu website acknowledges that not all individual consultations that can be booked through our website qualify as health care; We carry out our work under supervision.
Budapest, December 29, 2021
PRIVACY AND SECURITY POLICY
These Regulations contain the internal rules of the data management activities of www.pszichoteam.hu (hereinafter: the Data Controller) in accordance with the provisions of the applicable data protection laws and regulations, in particular Act CXII of 2011 on the right to information self-determination and freedom of information. and Regulation (EU) 2016/679 of the European Parliament and of the Council.
These Regulations shall be interpreted in accordance with the provisions of the other regulations of the Data Controller. In the event of a conflict between the provisions of these Regulations and any other instructions or previously adopted regulations regarding the protection of personal data, the provisions of these Regulations shall prevail.
Budapest, December 29, 2021
Purpose and scope of the Regulations
By creating and making available these Regulations, the Data Controller intends to ensure the exercise of the right to information of natural persons involved in data management activities, and defines the principles and procedures that it follows in the course of its data management activities. The purpose of these Regulations is to provide the data subjects with adequate information on the data processing activities performed at the Data Controller, the data processed by the data controller and all relevant circumstances of the data processing and processing, the legal basis and recipient of the data transfer.
With these Regulations, the Data Controller intends to ensure the order of keeping the registers required by law, determines the applicable data security level and the procedure for its enforcement.
These Regulations cover all the processes carried out during the operation of the Data Controller, during which the processing of personal data of natural persons takes place, provided that the Data Controller has adopted a separate regulation on the processing of personal data of employees working with the Data Controller.
Temporal validity of these Regulations 29.12.2021. from the date of revocation.
Definitions
According to these Regulations, the Data Controller is: Emese EVE Queen Queen EV
Tax number: 56437696-1-33 Contact: molnarmese@gmail.com
The processing of data by employees in an employment relationship with the Data Controller in connection with their employment can be attributed to the Data Controller, it is classified as data processing by the Data Controller.
The use of terms in these Regulations complies with the provisions set out in Regulation (EU) 2016/679 of the European Parliament and of the Council, of which the following should be highlighted:
personal data: any information relating to an identified or identifiable natural person ("data subject"); identify a natural person who, directly or indirectly, in particular by reference to one or more factors such as name, number, location, online identifier or physical, physiological, genetic, mental, economic, cultural or social identity of the natural person identifiable;
special data: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as genetic and biometric data for the unique identification of natural persons, health data and personal data concerning the sexual life or sexual orientation of natural persons
data management: any set of operations or operations on personal data or files, whether automated or non-automated, such as collecting, recording, organizing, segmenting, storing, transforming or altering, retrieving, viewing, using, communicating, transmitting or otherwise by making available, harmonizing or linking, restricting, deleting or destroying;
the data subject's consent: a voluntary, specific and well-informed and unambiguous declaration of the data subject's consent to the processing of personal data concerning him or her, by means of a statement or an unequivocal statement;
data protection incident: a breach of security resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to, personal data transmitted, stored or otherwise handled;
data processor: any natural or legal person, public authority, agency or any other body which processes personal data on behalf of the controller;
profiling: any form of automated processing of personal data which involves the evaluation of certain personal characteristics of a natural person, in particular those relating to his performance, economic situation, state of health, personal preferences, interests, reliability, behavior, location or movement used to analyze or predict;
third party: a natural or legal person, public authority, agency or any other body other than the data subject, the controller, the processor or persons who have been authorized to process personal data under the direct control of the controller or processor
employee: natural persons who have an employment relationship with the Data Controller as an employer
Abbreviations used in these Regulations:
Infotv. - Act CXII of 2011 on the right to information self-determination and freedom of information. law
GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council
Ptk. - Act V of 2013 on the Civil Code
Mt. - Act I of 2012 on the Labor Code
Fgytv. - 1997 CLV. law
ENSURING THE LAWFULNESS OF DATA PROCESSING
Data Protection Organization of the Data Controller
The Data Controller's management of data protection, data management, data security and information security is managed by the current Managing Director, who manages the entire Data Controller's organization in terms of data protection and data management with the instructions given to the employees under his direct control and the regulations issued by him.
The Data Controller shall make these Regulations available to all its employees and shall oblige them to comply with these Regulations. The data controller ensures that its employees are aware of and comply with legal and regulatory obligations regarding data management, classifies compliance with data protection regulations as an essential job duty, and may only access personal data on the basis of specific rights, purposes and in a way that does so.
The identity of the potential data controllers entitled to access the data, the recipients of the personal data:
Personal data may be processed by the data controller's staff and by therapists, psychologists and counselors who necessarily cooperate with the data controller in order to provide the service, in compliance with the rules for employees set out in these regulations.
All employees are required to
to organize and continue its work in such a way that the data protection and data protection regulations of the Data Controller are met; in this context, he / she is obliged to protect the data recorded by him / her in connection with the performance of his / her tasks, recorded on paper, from unauthorized access, loss, physical damage
keep your individual access data and passwords; you may not disclose or publish it
leave the IT systems after use, block access to electronic devices in case of departure or interruption of the session, lock and keep the data carriers in case of paper-based data management, leave them unattended
to prevent the loss of electronically stored data to be backed up or performed at regular intervals by another employee holding a suitable job
to participate in data protection trainings organized by the Data Controller
in case of detection of a data protection incident, act in accordance with the Data Controller's regulations on the handling of data protection incidents
Employees and data processors performing data processing are obliged to maintain confidentiality in connection with data processing, are responsible for the observance of the operation in accordance with the regulations, for the integrity, integrity, availability, data protection incidents and violations arising from their intentional or negligent conduct.
To prevent unauthorized access, the Data Controller protects its IT systems with a firewall and virus protection, and selects the programs it uses to meet current information security requirements. It sets different levels of authorization for your IT systems and restricts access to the information with password protection, as well as measures to ensure that data files can be restored, in particular regular backups and the separate, secure storage of copies.
Electronic data management is performed only on computers owned or exclusively used by the Data Controller, on which activity logging is provided. The data stored on the network server machine (server) can only be accessed by duly authorized persons.
The up-to-dateness of the data controller's IT systems is ensured by continuous maintenance, who has access to the electronically stored data. Ensuring this access is an essential condition for the operation of the Data Controller, and is also necessary in order for the Data Controller's electronic devices and IT systems to comply with legal requirements. Some of the data stored in the IT systems are also accessed by the contractual partners of the Data Controller, who perform the development of the webshop operated by the Data Controller and search engine optimization. are entitled to know in connection with the performance of
Basic rules for data management
The data controller processes personal data only for the purpose of exercising rights and fulfilling obligations, and processes personal data to the extent and for the duration necessary, in compliance with the purpose limitation principle. Accordingly, at all stages of the data processing for a pre-determined purpose, if the purpose of the data processing has ceased or the processing of the data is otherwise unlawful, the data will be deleted.
Only personal data that is essential for the purpose of data processing and suitable for that purpose may be processed. The purpose of data processing shall be communicated to the data subject by the Data Controller prior to the collection of the data by means of publicly available information, regulations or individual communication.
The processing shall ensure the accuracy, completeness and, where necessary for the purposes of the processing, the accuracy of the data and that the data subject can only be identified for the time necessary for the processing.
Where the Data Controller uses data processors for data processing, it shall select for this purpose only persons who provide adequate guarantees for the implementation of appropriate technical and organizational measures to ensure compliance with the legal provisions on data processing and the protection of the rights of data subjects.
The data controller does not process personal data for direct business purposes.
The data controller shall process the data in one of the following cases:
the processing is necessary to protect the vital interests of the data subject or of another natural person
the processing is necessary for the performance of a contract in which the data subject is required by one of the parties or to take steps at the request of the data subject prior to the conclusion of the contract;
the processing is necessary to fulfill a legal obligation on the controller
the data subject has consented to the processing of his or her personal data for one or more specific purposes
necessary for the performance of a task in the public interest or in the exercise of a public authority conferred on the controller
the processing is necessary for the protection of the legitimate interests of the controller or of a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data take precedence over those interests;
The consent of the data subject only complies with the legal requirements if it is given voluntarily, in the possession of clear and appropriate information, ie information on data processing. The Data Controller states that in the event of a request for a quote on its website or the provision of personal data on the website, as well as requests for contact details on its website, the data subject consents to the processing of the personal data provided by him / her in a certain scope. Withdrawal of consent does not affect the lawfulness of consent-based data processing prior to withdrawal, so the withdrawal is only for the future. The related data processing takes place only in connection with the services provided by the Data Controller, they will not be communicated to third parties. The Data Controller will only process the personal data provided for as long as it provides a service to the data subject or this is necessary due to the legal relationship between the parties, after which they will be deleted.
If the processing of personal data is required by law or is necessary for the fulfillment of the legal obligation of the Data Controller, the data processing is mandatory. In the case of mandatory data management, if the data subject fails to provide the data, the Data Controller is entitled or obliged to refuse to provide the service.
The duration of the data processing is indicated in the information on the given data processing. As a general rule, the Data Controller stipulates in these Regulations that the data processing takes place for as long as it is necessary to process the material data, taking into account the purpose of the data processing. In the case of data processed on the basis of consent, the data processing lasts until the consent is revoked, the decision of the court or authority to cancel it is enforced, or the rights and obligations arising from the legal relationship in connection with which the Data Controller handles personal data expire. The Civil Code. Under Section 6:22, the general limitation period is 5 years. Data processing on the basis of law lasts for the period or conditions specified by law.
RIGHTS OF ENTITLED PERSONS AND ENFORCEMENT OF THEIR RIGHTS
Rights of data subjects
Right to information and access to personal data
The data subject shall have the right to request information on the scope of the personal data processed and the circumstances of the data processing, in particular the purpose and legal basis of the data processing, the duration of the data processing and possible data protection incidents and remedies. The data subject also has the right to information if the Data Controller has obtained his or her personal data from another person, in which case the Data Controller shall also provide detailed information on from whom, when and how the data was collected.
The data subject has the right to receive feedback from the Data Controller as to whether the processing of his / her personal data is in progress, and if such data processing is in progress, the Data Controller shall grant him / her access to the personal data subject to the data processing. At the request of the data subject, he / she shall provide a copy of the processed data to the Data Controller.
Right to rectification
The data subjects have the right to request the correction and, if necessary and possible, the supplementation of their incorrectly recorded personal data, which the Data Controller is obliged to comply with without undue delay.
The right to cancel (the “right to forget”) and the right to protest
In the case of data processing based on the consent of the data subject, the data subjects have the right to request the deletion of the data, according to the legitimacy of which the data requested to be deleted must be deleted from all databases. If the data processing is based on the legitimate interest of the Data Controller, the data subject has the right to object to the data processing, in which case the personal data may only be further processed if the Data Controller's right over data processing takes precedence over the data subject's related to the submission, enforcement or defense of claims. Until a priority interest is established, access to material personal data shall be restricted by the Data Controller as set out below.
If the processing of certain personal data is no longer necessary for the purpose for which it was processed or the processing is unlawful, the data subject may also request the deletion.
Where personal data are processed for scientific and historical research or statistical purposes, the data subject shall have the right to object to the processing of personal data concerning him or her on grounds relating to his or her situation, unless such processing is necessary for the performance of a task carried out in the public interest. The Data Controller is obliged to provide data for statistical purposes pursuant to Sections 24 and 26 of the CLV Act 2016 on Official Statistics, in which case the transmitted data is not suitable for the identification of persons in contact with the Data Controller.
Right to restrict data processing
Data subjects have the right, at their request, to be restricted by the Data Controller in the following cases:
if the accuracy of the personal data is disputed by the data subject
the processing is unlawful and the data subject opposes the deletion of the data and instead requests a restriction on its use
the data controller no longer needs the personal data for the purpose of data processing, but the data subject requests them in order to submit, enforce or protect legal claims
Personal data subject to a restriction may be processed, with the exception of storage, only with the consent of the data subject or for the purpose of bringing, enforcing or protecting legal claims or protecting the rights of another natural or legal person or in the important public interest of the European Union or a Member State.
If a personal data is corrected or deleted or the processing of data is to be restricted, the Data Controller shall inform all recipients to whom the personal data have been communicated of this fact, unless this proves impossible or requires a disproportionate effort. Upon request, the Data Controller shall inform the data subject about these recipients.
Informing the data subject about the data protection incident
If a data protection incident occurs at the Data Controller and it is likely to pose a high risk to the data subject's rights and freedoms, the Data Controller shall inform the data subject without undue delay of all relevant circumstances. The controller shall inform the data subject through publicly available information if any of the following conditions are met:
The controller has implemented appropriate technical and organizational protection measures and these measures have been applied to the data affected by the data protection incident, in particular measures such as the use of encryption, which make the data incomprehensible to persons not authorized to access personal data.
the controller has taken additional measures following the data protection incident to ensure that the high risk to the data subject's rights and freedoms is no longer likely to materialize;
the information would require a disproportionate effort.
The data controller's procedure for data protection incidents is contained in detail in a separately published policy.
Method of enforcement
The Data Controller can make his / her requests and notifications related to the data processing at the contact details indicated above.
The controller shall examine all requests and notifications relating to the processing and shall take a decision within 30 days of receipt, which shall be communicated to the data subject in writing, including by e-mail. The data controller shall also indicate the remedies available in his written reply.
The data controller states that, depending on the content of the application or notification, it may be accepted if the applicant identifies himself / herself, precisely due to the data protection regulations. In the event of failure to provide the required identification, the Data Controller may request the applicant to rectify the deficiencies, which period shall not be included in the above deadline, if the identification is actually required. In order to fulfill its data protection legal obligation, the Data Controller shall keep a register containing the identification of the applicant, the date of the application and the application.
If the Data Controller concerned does not agree with the above decision, or the Data Controller fails to comply with the deadline without due justification or does not respond to the request, the data subject is entitled to apply to a court within 30 days. A data processing lawsuit may also be brought by the data subject before the court having jurisdiction over the place of residence or stay of his or her choice. The court is acting out of turn in the case. The Data Controller is obliged to prove that the data processing complies with the provisions of the law. In addition to compensation for damage caused by unlawful data processing, a claim for damages arising from the violation of personal rights, in particular the right to self-determination of data protection, may also be enforced in the lawsuit. If the Data Controller has used a data processor to perform certain data management operations, the Data Controller shall also be liable to the data subject for the damage caused by the data processor, in addition to the data processor, as the case may be. The data controller shall only be released from liability for the damage and injury caused if it proves that the damage or the violation of the data subject's personal rights was caused by an unavoidable cause outside the scope of data processing. There is no need to pay damages and no claim for damages to the extent that the damage was caused by the victim's intentional or grossly negligent misconduct, in particular in the case of false disclosure.
In case of violation of the right to information self-determination, the data subject is entitled to file a complaint with the National Data Protection and Freedom of Information Authority (address: 1125 Budapest, Szilágyi Erzsébet fasor 22 / c, website: http://www.naih.hu ).
The Data Controller states that the rights of the data subject may be restricted by law to a certain extent, taking into account the fundamental rights of the data subjects, in which case the Data Controller is obliged to comply with the mandatory legal requirements. In these cases, the data controller shall indicate the legal restriction in response to incoming requests and notifications from data subjects.
DATA PROCESSING BASED ON THE LEGAL INTEREST OF THE DATA CONTROLLER
Record requests for data management
It shall keep a register with the controller of the data subject's requests concerning data processing, indicating the date of the request, the content of the request, if possible, the identification of the data subject and the data processing measures taken. The purpose of keeping the register is to ensure the verifiability of compliance with legal and regulatory requirements for data management, to create transparency and the highest possible level of data protection security, which is an outstanding interest of the data controller and, indirectly, also of the data subjects. Only the administration of the Data Controller and a specially authorized employee have the right to access the register, in addition, it may be used during the official control for the purpose of data protection control, and the register shall be kept until the Data Controller terminates without a legal successor. Restrictions on access to the register and targeted data management ensure that the rights and freedoms of data subjects are not violated.
CONSENTED DATA MANAGEMENT
Use of the Data Controller's Website
A cookie is a small piece of data that can be created by a website display program on a visitor's computer, mobile phone or other device that provides Internet access to the website operated by the Data Controller, thus enabling the display of content tailored to the visitor's needs. The cookie is sent by the web server to the visitor's browser and then returned by the browser to the server. The cookie does not contain executable files, viruses or spyware, nor does it have access to the data stored on the visitor's computer. The Data Controller does not transfer the information and personal data resulting from the use of cookies to third parties, the data to be technically recorded may not be combined with other personal data, and the Data Controller will not make a decision based on them.
We also use Google Analytics as a third party cookie to improve our website and improve our user experience for our data management service.
You can delete the cookies used by the Data Controller from your device used for Internet browsing at any time using the affected browser. The process of deleting cookies is determined by the browser used by the person concerned, about which the browser's help menu provides detailed information.
FINAL PROVISIONS
The current management of the Data Controller is entitled to establish and amend these Regulations.
It publishes these Regulations on its website and at its registered office, as well as with its employees.
The website https://www.pszichoteam.hu
General Terms and Conditions
1. The Service Provider
Name: Királyné Molnár Emese EV
Adress: 2094 Nagykovácsi, Ady E. u. 2.
Registration number: 55082853
Tax number: 16935729-2-13
Contacts:
phone number: 06703115606
email address: molnarmese@gmail.com
2. The Partners (hereinafter referred to as the Partner) and their data:
3. The User
The person who uses the services of the Partner and the Service Provider through the Service Provider, ie uses the therapeutic, psychological and consulting services through the https://www.pszichoteam.hu internet interface (hereinafter: Website or Websites).
4. The Service
The purpose of the website is to provide the (advertising) interface for the Partner in order to convey the (therapeutic, psychological, consulting) services offered by the Service Provider to the Users.
The language of the Service and the conclusion of the contract is Hungarian.
5. Content of the GTC
These GTC contain the general conditions related to the Service and its use, such as the rights and obligations of the Service Provider and the User, as well as other relevant circumstances related to the Service.
In matters not regulated in these GTC, the Hungarian legislation and official regulations in force at any time, such as Act V of 2013 (Ptk.), CVIII of 2001. (Elker Act) and Act No. 45/2014 Coll. (II. 26.) of the Government of the Republic of Hungary shall apply even without a special stipulation.
6. Acceptance of the GTC
The acceptance of the GTC and the Data Management Regulations forming part of it takes place simultaneously with the use of the services on the Websites.
If the User does not accept the content of the GTC, he / she may not use the service through the Websites. The amendment to the GTC does not affect the contracts already concluded. The GTC in force with regard to the use of the service is in all cases the GTC adopted during the use of the service.
7. Ordering the services via the Internet interface and concluding the contract between the Parties.
By confirming the ordering of the services on the Website, a contract is concluded between the User and the Partner (the Service Provider only performs intermediary activities in order to conclude the contract).
The User agrees on a time to connect to the service offered by the Partner.
The contract is concluded when the Partner notifies the User by e-mail of the details of the service.
The individual order includes the scope and number of the ordered service, the value added plus tax, and the additional costs.
If there is an error or deficiency in the services or prices on the website, Partner reserves the right to make corrections. In such a case, the Partner shall inform the User about the new data immediately after recognizing or modifying the error. The User may then confirm the order once more or have the option to withdraw from the contract.
The user is obliged to provide his own real data during the order. In the event of untrue or personally identifiable information provided during the order, the resulting electronic contract will be void. The Service Provider and the Partner exclude their liability if the User uses their services on behalf of another person with the data of another person.
The Service Provider and the Partner shall not be liable for any delay or other problems or errors that can be traced back to the data provided by the User incorrectly and / or inaccurately.
The Service Provider shall not be liable for any damages resulting from the User forgetting his / her password or making it available to unauthorized persons for any reason not attributable to the Service Provider.
The electronic order is based on the Civil Code. 6.64. § (1), to which the User is bound within 48 hours of submission.
The Partner notifies the User of the receipt of the order electronically - by delivery to the e-mail address provided by the User. This notification of the Service Provider only confirms the receipt of the order by the Service Provider, it has no other legal effect, so it does not create a contract for the Service between the Parties. The reason for this is that the confirmation is automatically generated by the computer system operated by the Service Provider.
The Partner shall inform the User of the acceptance of the order by a separate e-mail within the term of the offer, with which the contract for the Service will be concluded between the Parties. The conclusion of the contract creates a payment obligation on the part of the User.
Confirmation regarding the conclusion of the contract and sending the annex to the GTC in accordance with 45/2014. (II. 26.) qualifies as a confirmation according to Section 18 of the Government Decree. The User agrees to receive an electronic invoice.
If the Service Provider does not visit the User within 48 hours, the User's offer will be terminated.
The contract is a written contract. The Partner registers the User's electronic order in its own system, it is available later to the extent and for the duration required for the performance of the contract.
8. Terms of payment
The User is obliged to pay the value of the finalized order by bank transfer on the basis of the invoice issued by the Partner.
Partner will perform the service only after full payment of the requested amount.
The serial number of the invoice in the confirmation of acceptance of the order must be indicated in the field of the transfer notification. The Partner and the Service Provider shall not be liable for any damages resulting from the omission or incorrect indication thereof, the damages and additional costs shall be borne by the User.
9. Right of withdrawal
9.1. Partner 's right of withdrawal
If the User does not complete the transfer within the payment deadline indicated on the request / invoice, but no later than within 8 calendar days, the Partner may withdraw from the contract. The Partner has the right to withdraw from the sales contract even if the price of the goods has been incorrectly indicated and the User has finalized his order at the incorrect price, or if the order for goods that have run out of stock has been confirmed and the Partner no longer knows obtain it within a reasonable time. In case of cancellation, the Partner will send his / her statement to the User by e-mail, and the Partner will immediately contact the User for reconciliation and return the amount already paid by the User to the User's account within 30 days.
9.2. The User's right of withdrawal
A natural person (hereinafter: Consumer) acting outside the scope of his / her profession, self-employment or business activity may withdraw from the contract without giving any reason from the finalization of the order to the performance of the service. The right of withdrawal is exercised by a clear statement to this effect by the Consumer.
The user can request the cancellation of the reservation by e-mail from the Partner.
If the cancellation of the booking is initiated by the User more than 24 hours before the booked date, the full fee of the consultation will be refunded.
The Partner will refund the appropriate amount to the bank account number provided by the User within 3 working days.
If the cancellation of the booked date is initiated by the User within 24 hours, the amount paid will not be refunded.
If the User does not initiate the cancellation of the Service, he does not have the right to cancel.
Directive 2011/83 / EU of the European Parliament and of the Council and Regulation 45/2014 on the detailed rules for consumer-to-business contracts. (II.26.) Of the Government, the consumer shall not have the right of termination in the case of a contract for the provision of a service after the performance of the whole service, if the undertaking has started the performance with the express prior consent of the consumer and the consumer has acknowledged that that he loses his right of termination after the performance of the entire service.
A 45/2014. (II. 26.) of the Government, only consumers, not companies. The Civil Code. 8: 1. According to § 3, the consumer is nothing more than a natural person acting outside the scope of his profession, self-employment or business. In other words, legal persons and companies do not have the right of withdrawal.
10. Publication of Partner Offers
The Partner is fully responsible for the content of the data and information posted on the Partner's Website and / or provided to the Service Provider for such purposes.
11. Liability
Subject to the fact that the Service Provider transmits and displays the Partner's offers and the information provided by it on the Websites, the Service Provider is not responsible for the accuracy or completeness of the information - they are placed on behalf of the Partner and are for information purposes only.
The Service Provider, as an intermediary service provider, excludes its liability for damages caused to all Users or third parties arising from the offers and information placed on behalf of the Partner, as well as for any damages arising from the use and operation of the websites; and for other damages attributable to causes beyond the control of the Service Provider and the Partner (force majeure),
The operation of the Website as an intermediary service provider of the Service Provider, Ekertv. in accordance with the provisions of
In the event of violations related to the Service, the Service Provider cooperates with the authorities within the framework required by law in order to hold the perpetrators of the violation liable and reserves the right to report the violation to the competent authority in the event of a violation by the User or Partner. If the Service Provider suffers a fine, penalty or any other amount due for violations related to the service, it will file a full claim for damages against the infringer both in respect of the amounts paid by the Service Provider and in addition.
The Service Provider excludes its liability for the provision of the ordered services, given that the provision of the service will be terminated independently of the Service Provider, in accordance with a separate agreement between the User and the Partner.
The Service Provider is entitled, but not obliged, to check the content that may have become available during the use of the website on behalf of the Partner. Furthermore, the Service Provider is not obliged to check the information that it has only transmitted, stored and made available, therefore the Service Provider is entitled, but not obliged, to look for signs indicating the continuation of illegal activity with regard to the published content.
12. Warranty for Supplies
The Service Provider is responsible for the supply of defects. At the choice of the User, based on your warranty claim
a) may require repair or replacement, unless it is impossible to fulfill the chosen warranty for the supplies or if this would result in disproportionate additional costs for the Service Provider compared to the fulfillment of another warranty, taking into account the value of the service in good condition, the severity of the breach and the warranty Caused harm to the user; obsession
b) may demand a proportionate delivery of the consideration, correct the defect at the expense of the Service Provider or have it repaired by another, or withdraw from the contract if the Service Provider has not undertaken the repair or replacement, or if the User is unable to repair or replace his interest ceased. There is no room for withdrawal due to a minor error.
The repair or replacement must be carried out within a reasonable time, taking into account the characteristics of the thing and the intended use of the right holder, in the interests of the User.
The User may switch from the chosen warranty right to another. The Service Provider is obliged to pay the cost caused by the changeover, unless the Service Provider has given a reason for the changeover or the changeover was otherwise justified.
The User is obliged to notify the Service Provider of the error no later than within two months from the discovery of the error without delay after the discovery of the error. The User is responsible for the damage resulting from the delay in the communication.
The User's warranty claim for supplies expires in one year from the date of performance, in the case of a User who qualifies as a consumer, in two years. The limitation period does not include the part of the repair time during which the User cannot use the thing as intended. For the part of the thing affected by the replacement or repair, the expiration of the supply warranty claim begins again. This rule shall also apply in the event that a new error occurs as a result of the correction.
The User may assert its warranty rights against the claim arising from the same contract even if the warranty claim for the supplies has expired.
The warranty claim shall be deemed to have been validated in due time due to any defect in the delivered item that caused the indicated defect. If the User asserts his warranty claim in respect of the separable part of the thing in terms of the indicated defect, the warranty claim shall not be deemed valid for the other parts of the thing.
The costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider. If the failure of the thing may have contributed to the User's failure to perform the maintenance obligation, the User shall bear the costs incurred in fulfilling the warranty obligation if he had knowledge of the maintenance of the thing or if the Service Provider complied with its information obligation in this regard.
In the event of replacement or withdrawal, the User is not obliged to reimburse the depreciation of the thing as a result of the intended use.
Exercise of warranty rights
When enforcing his warranty claim, the User must prove the conclusion of the contract.
The Service Provider is obliged to keep a report on the warranty claim of the User notified to him, in which he records
a) the name, address and statement of the User that he / she consents to the data recorded in the minutes in accordance with 19/2014. (IV. 29.) NGM,
b) the name and purchase price of the movable property sold within the framework of the contract between the User and the Service Provider,
c) the date of performance of the contract by the Service Provider,
d) the date of notification of the error,
e) a description of the error,
f) the right that the User wishes to enforce on the basis of his warranty claim, and
(g) the manner in which the warranty claim is to be settled or the grounds for rejecting the claim or the right to be enforced under it.
If the Service Provider fulfills its warranty or guarantee obligations in a manner different from the right that the User wishes to enforce, the reason for this must be stated in the minutes.
The minutes shall contain information that in the event of a consumer dispute, the User may also initiate the proceedings of a conciliation body operating alongside the county (capital) chambers of commerce and industry.
A copy of the minutes must be provided to the User immediately and in a verifiable manner.
If the Service Provider is unable to declare the fulfillment of the User's warranty or guarantee claim at the time of its notification, it shall notify the User of its position within five working days in a verifiable manner, including the reason for the rejection and the possibility to turn to the conciliation body.
The Service Provider is obliged to keep the record of the User's warranty claim for three years from the date of its collection and to present it at the request of the inspection authority.
The Service Provider shall endeavor to carry out the repair or replacement within a maximum of fifteen days.
In order to examine the feasibility of a warranty claim for repair, the movable thing must be taken over against a receipt, which must state:
a) the name and address of the User,
b) data necessary to identify the thing,
(c) the date of receipt of the thing; and
d) the date when the User can receive the repaired item.
13. Termination of the contract
The Service Provider is entitled to terminate the Contract with immediate effect in writing if any of the events specified in the Contract as a Breach of Contract occurs.
Termination of the Agreement for any reason shall not in itself mean that any claim or possibility of enforcing the Parties under the Agreement shall terminate.
14. Complaint handling
If the User makes a complaint to the Service Provider, the Service Provider will record the complaint and keep it for one year. The Service Provider will investigate the complaint within 30 days, and then notify the User in writing of the result of the investigation. It is possible to submit a complaint at the contact details of the Service Provider indicated above.
In the case of payment by credit card, the Service Provider shall forward the complaint related to the payment to the competent financial institution.
If the User, if he / she qualifies as a consumer, is entitled to apply to the Budapest Conciliation Board in order to settle the consumer dispute. More information about the activities of the Budapest Conciliation Board and contact details:
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e-mail address: bekelteto.testulet@bkik.hu
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telephone number: 06 (1) 488-21-31
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head office: 1016 Budapest, Krisztina krt. 99. III. em. 310.
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mailing address: 1253 Budapest, Pf .: 10.
If a User wishes to pursue and settle a consumer dispute online, he or she can do so via the online dispute resolution platform at http://ec.europa.eu/odr.
Government Office of the Capital City of Budapest V. District Office Consumer Protection Department
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Address: 1052 Budapest, Városház u. 7.
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Postal address: 1364 Budapest, Pf .: 144.
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Phone number: + 36-1 450-2598
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http://www.kormanyhivatal.hu/hu/budapest/szervezet-egyseg/fogyasztovedelmi-foosztaly-2017
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E-mail: fogyved_kmf_budapest@bfkh.gov.hu
Pest County Government Office Consumer Protection Department
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Address: 1088 Budapest, József krt. 6.
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http://kormanyhivatal.hu/hu/pest/szervezet-egysegek-elerhetosegei/fogyasztovedelmi-foosztaly
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E-mail: fogyved@pest.gov.hu
You can also file your complaint on the Online Dispute Resolution Platform, which is linked to: http://ec.europa.eu/odr
15. Data management and data protection regulations
With the order, the User consents to the handling and storage of the personal data provided by him during the electronic order in the Service Provider's own system to the extent and for the period necessary for the performance of the contract, to use it during the performance of the contract and to forward it to the Partner.
The detailed data management principles and data protection information of the Service Provider are contained in the Data Protection Regulations on the Website, which form an integral part of the GTC. By submitting the order, the User consents to the performance of the operations specified in the Privacy Policy.
The user's rights related to data management are primarily regulated by the 2011 CXII. 13 of the Act. User of the 2011 CXII. in the event of a violation of his statutory rights.
16. Technical information
No special software is required to view the Websites and place your order. You can view Websites using commonly used Internet browsers. Your browser may use different settings than usual. The Service Provider shall not be liable for any resulting damages.
17. Applicable law
The main legal acts concerning the legal relationship between the parties, which can be accessed from the website http://njt.hu/ :
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Act V of 2013 on the Civil Code
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1997 CLV. Consumer Protection Act
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CVIII of 2001 Act on Individual Issues in Electronic Commerce Services and Information Society Services
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2011. CXII. Act on the Right to Information Self-Determination and Freedom of Information
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45/2014. (II.26) Government Decree on the detailed rules of contracts between the consumer and the business
18. Newsletter
By accepting the GTC, the User agrees to send the Service Provider's own newsletters to his / her e-mail address. The User may cancel the sending of the newsletter at any time in writing (by e-mail).
19. Final provisions
In the event of any need arising from this contract, the Service Provider will endeavor to co-operate with the User, and accordingly will accept the User's needs and suggestions to improve the quality of the Service full-time at the contact details described above.